Terms of service

This "Agreement" is a binding contract between [African Joyflix] ("we" or "us") and you ("you" or "Customer") for our video creation and delivery service. Placing an order implies your acceptance of this Agreement.

  1. Orders

To order, provide your name, email, payment info, and images. We'll create and deliver videos to your email.

  1. Payment

Agree to pay specified fees on our website using valid payment info.

  1. Delivery

Videos will be sent to your provided email. We aim to deliver within the specified timeframe but don't guarantee a specific timeline. Check your spam folder for emails.

Contact us for errors in personalized videos; we'll provide a solution promptly.

No compensation for:

  • Actors dancing "too little."
  • Personalized videos being too short (average 40-60 seconds).
  • Text mispronunciations; actors can't guarantee perfect pronunciation in every language.
  1. Intellectual Property

You keep image rights. By providing images, you grant us a non-exclusive, royalty-free license for video creation. We retain video rights; no reproduction without our written consent.

  1. Warranty and Liability

We warrant defect-free videos for 30 days. Disclaiming all warranties, we're not liable for indirect, incidental, or consequential damages.

  1. Privacy

We process your data according to our Privacy Policy.

  1. Governing Law and Dispute Resolution

This Agreement follows laws without regard to conflicts. Disputes resolved through arbitration; language is English.

  1. Miscellaneous

This Agreement is the entire understanding. Amendments posted on our website; your continued use implies acceptance.

For questions, contact us at info@africanjoyflix.com.

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